Privacy Policy
This privacy policy applies to all the products offered by hknowstore.com. If you have any questions about the Privacy Policy, please feel free to contact us through our website.
Information we collect
We may collect the following types of information:
Information you provide
If you register to our membership, we ask you for personal information. “Personal information” is information that you provide to us, which personally identifies you, such as your name, email address or billing information, or other data which can be reasonably linked to such information. We use your purchase history, contact information and other registration information to send you information and to otherwise enhance your shopping experience. You always have a choice to opt-out for those promotional e-Newsletters. Please kindly click here for opt-out or uncheck box of agree receive newsletter at “My Profile”.
Cookies
When you visit a website again, the cookie that had sent during your prior visit allows that site to recognize your browser. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, However, if you disable cookies, you will not be able to use certain features of this website.
User communications
When you send email or other communications to us, we may retain those communications and contacts in order to process your inquiries, respond to your requests and improve our services.
Linked sites
This Privacy Policy applies to hknowstore.com only. Third party websites which are linked to hknowstore.com may place their own cookies or other files on your computer, collect data or solicit personal information from you. We do not exercise control over on these websites. We are not responsible for the privacy practices or the content of such websites.
Our Use and Disclosure of Your Information
hknowstore.com values its customers and respects their privacy. We collect customer information in order to improve your shopping experience and to communicate with you about our products, contests and promotions. We do not sell or rent your personal information to third parties.
With permission, we send emails to our users announcing special promotions, changes in our services or other information we believe will be of interest to our users. You may opt-out of our e-Newsletter at any time. Please kindly click here for opt-out or uncheck box of agree receive newsletter at “My Profile”.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software provided by ASIApay, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that "perfect security" does not exist on the Internet.
Privacy Rights
At hknowstore.com, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from us.
To exercise your privacy rights and choices, contact us via email at [email protected]. To help protect the security of your personal data, you must email us from your member email account and your identity will be verified.
There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and hknowstore.com is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in the privacy statement.